Below are some of the appreciation letter's sent by our customers. This appreciation from our customers is testimony of  our VISION - “Grahak devo bhava”

Dear Mr. Mehta,

Further to my last e-mail, I wish to thank you for the prompt and thoroughly professional response from the team.

I have visited the store and completed my purchase. I was attended quite well and the stores and Operations team were very cooperative. Special thanks to Sachin at the store and Vipin from your Ops team.

You have a customer for life.

Thanks,
Navratan S Dhingra

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To,

Sunil Mehta 

CEO NEXT RETAIL

                        I am a retired professor of Physics from Banaras Hindu University. Recently I bought a T.V. from one of your outlets in Ahmedabad. (Phone: 079-40053250 begin_of_the_skype_highlighting              079-40053250      end_of_the_skype_highlighting).

I was very much impressed by a young engineer, Mr. Ashutosh chhiber, who attended to us. His smiling personality, attitude towards customers and overall behavior  has prompted me to write this letter to you. I kindly request you to convey my happiness to him.

Wishing you a very happy & prosperous Diwali !

Thanking you,

Dr. D.K. Gupta   __________________________________________________________________________________________________________________________________________

Dear all,

This is to acknowledge that I have received the product of my order - Canon Powershot A3000 IS today.

Thanks a lot to Mr. Uday Bhosle for his support and patience. He turned my initial disappointment into an enriching customer experience by his sheer zeal and effort to maintain a successful customer relationship.Kudos to him, and hope this letter leads to some appreciation in this regard.

Thanks again.
Happy Diwali

Punit

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Dear Mr. Milan Pandya,

I am inspired to write this mail for helping us to purchase IFB washing Machine.

Thank you for your effort and support to have a product of our choice. This is the third product purchase from Next only because of your after service support and follow-up.

We are now the most satisfied customer of Next.

Thank you & your team once again for having maintain successful customer relationship.

Best Regards,

Kirtar Bhatt

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DEAR  MR.  PRASHANT,

THANK YOU  FOR YOUR QUICK ACTION  &  COMMUNICATION. ALSO  THANK YOU  FOR YOUR  VALUABLE TECHNICAL INPUTS TO SAFE GUARD MY T V FROM  POWER  VARIATIONS.

THANK  YOU, SIR,

 WARM REGARDS.

 D. W . PATWARDHAN.

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Dear Priya,

Thanks a lot for going that extra mile to fulfill the commitment made to us by one of the Next's sales rep. We were quite keen to buy Godrej Solo + Mixer/ Grinder offer during this Diwali and when we spoke to Pitam Pura branch rep they confirmed the availability of the product.

 However we were quite disturbed to find on our arrival that it wasn't available. Needless to say we were quite disheartened and also bit annoyed on the wrong commitment made to us.

I must say, Priya you handled that situation quite well in not only hearing us out but also taking that extra step in ensuring the supply of the product next day. Your calling us on a Diwali day to inform the availability of the product really speaks well about Next outlets.

It was our first visit to the outlet and must say we look forward to visit there for our all purchases. Thanks a lot once again for your su